The growth and scale of cloud computing since its early days after the turn of the millennium have been utterly astonishing, and we undeniably now inhabit a world powered by the cloud. It’s easy enough to understand how this happened at businesses big and small because the benefits speak for themselves: cutting down on infrastructure costs, increasing flexibility, availability, collaboration, and recoverability to get your data back. Yet, rarely mentioned in the sales brochures is what can happen when things go wrong. The concentration of public clouds falling into a dwindling number of hyperscale players can pose a problem.
In the post-pandemic era, where every facet of our life is more digital than ever, downtime is unacceptable – organizations that want to remain competitive must be accessible 24/7. According to the Uptime Institute, there’s been some improvement in managing outages and downtime. Yet, they remain, unfortunately, a fact of life, and when incidents occur in the real world, they impact the virtual one too. As the world moves increasingly digital, these outages are more costly than ever. If businesses can’t access their infrastructure or data in the cloud, they can take a sizable hit to the bottom line.