When a FlashArray™ or FlashBlade® device ships for the first time, it’s a proud and exciting moment for all of us in engineering. There are celebrations and fanfare, handshakes and shouts. And then, with (metaphorical) tears in our eyes, we bid the product a fond farewell—wishing it well like a dear friend about to head off on the data analytics journey of a lifetime.
Of course, this customer shipment is far from the end of that box’s story. Each FlashArray or FlashBlade has its own adventure ahead of it, full of possible dangers and difficulties: heavy workloads, outsider attacks, environmental extremes, and other unforeseen challenges. As the designers who first prepared these products for the world outside, we hope that every array will have a quiet and fulfilling life. However, we know that isn’t always the case. So, even before our systems make their way to the customer, we work together to ensure that they get all of the strict training, testing, and preparation that aligns with the most exciting of origin stories.
Years of work have gone into getting that daring young box ready for the data center floor. We’ve gone through numerous conversations on architecture and planning, several